Billing Terms and Conditions

Last updated: September 20, 2026

These Billing Terms and Conditions explain how and when SilverBloomGlow bills you for an order. They form part of our Terms of Service and should be read together with our Payment Policy. By placing an order you accept them.

Who bills you

Orders placed on silverbloomglow.com are sold and billed by Hassan agency LLC, trading as SilverBloomGlow, 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States. If you do not recognise a charge, email us the date and amount and we will identify it for you.

Prices

Prices are displayed in pounds sterling (GBP) unless you select another currency at checkout. Product prices include any VAT or sales tax we are required to charge. Delivery charges are not included in the product price and are shown at checkout before you pay. The total shown on the payment step is the total you are charged; nothing is added after you pay. Prices and promotions may change at any time, but a change never affects an order you have already placed.

Payment authorisation

By submitting an order you confirm that you are authorised to use the payment method provided and that your billing details are accurate and complete. Payment is taken in full at the time you place the order.

What you are billed

The price of each item in your order, including any VAT or sales tax we are required to charge
The delivery charge shown at checkout for your address and chosen delivery method

No other charges are added by us. We do not charge order processing fees, handling fees or restocking fees. Where an order crosses a customs border and import charges cannot be collected at checkout, they are charged by your country to the recipient, as explained in our Shipping Policy.

Order confirmation and acceptance

An order confirmation email means we have received your order. It does not mean we have accepted it. A contract is formed only when we send you a shipping confirmation. If we cannot accept an order after payment has been taken, you receive a full refund.

Pricing and billing errors

We reserve the right to correct pricing or billing errors and to cancel any order affected by such an error, even after it has been submitted. If your order is cancelled for this reason, you are refunded in full.

Changes and cancellations

Orders can be cancelled or changed within 24 hours of purchase, or at any time before they are fulfilled, whichever comes first. Once an order has shipped it can no longer be cancelled, but you may return it under our Return and Refund Policy.

Recurring billing

We sell one-off orders only. There are no subscriptions, memberships or recurring charges, so you will never be billed again for the same order. If an instalment option such as Shop Pay Installments is offered to you at checkout, it is provided and billed by that provider under its own terms.

Failed or reversed payments

If a payment fails, is reversed or is charged back after your order has shipped, we may suspend or cancel the order and take reasonable steps to recover the goods or the amount owed.

Disputes and chargebacks

If something is wrong with a charge or an order, please contact us first. Most issues are resolved faster directly than through a chargeback. Where a dispute is raised with your bank, we respond with the order, delivery and correspondence records for that order.

Your statutory rights

Nothing in these terms limits the rights you have as a consumer under the law of your country of residence, including the statutory right of withdrawal within 14 days that applies to consumers in the European Union and the United Kingdom.