Last updated: September 18, 2026
This Payment Policy explains which payment methods SilverBloomGlow accepts, how your payment is processed and how your details are protected. It forms part of our Terms of Service and should be read together with our Billing Terms and Conditions.
Accepted payment methods
Depending on your country, device and selected currency, the following may be offered at checkout:
- Credit and debit cards: Visa, Mastercard, American Express, Discover and Diners Club
- Digital wallets: Shop Pay, Apple Pay, Google Pay and PayPal
- Bancontact, for customers in Belgium
Only the methods shown on the payment step of checkout can be used for your order. We cannot accept cash, cheques or bank transfers.
When you are charged
Payment is taken in full when you place your order. If an instalment option such as Shop Pay Installments is offered to you at checkout, it is provided and billed by that provider under its own terms, not by us.
Currency
Prices are shown in pounds sterling (GBP) unless you select another currency. If you pay in a currency other than your card's billing currency, your bank or card issuer may apply its own exchange rate and a foreign transaction fee. Those charges come from your bank and are not set or received by us.
Card security
Payments are processed by Shopify and its payment providers over an encrypted connection. Card details are entered directly into the payment provider's secure fields. SilverBloomGlow does not see or store your full card number, expiry date or security code.
Authorisation and declined payments
Your bank may place a temporary authorisation hold on your account when you submit an order. If the payment is declined, no order is created, and any hold is released by your bank, usually within a few business days. Declines are most often caused by an incorrect billing address, insufficient funds or a security block by your issuer. If a payment keeps failing, please check with your bank first, then contact us.
Fraud prevention
Orders are screened for fraud. We may ask you to confirm your identity or billing details before we ship, and we may cancel and refund an order in full if we are unable to verify it.
Taxes and duties
Where possible, applicable taxes and import duties are calculated and collected at checkout. Where they are not collected at checkout, they are the responsibility of the recipient. See our Shipping Policy for details.
Refunds
Approved refunds are issued to the original payment method within 14 days of us receiving your return, and usually within 5 to 10 business days. Your bank or card issuer may take a few extra days to post the refund to your account. Full details are in our Return and Refund Policy.
Contact
SilverBloomGlow (Hassan agency LLC)
New Mexico file number 3245629
1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States
Email: support@silverbloomglow.com
Phone: +1 917 814 9137, Monday to Friday, 9:00–17:00 UK time